Can’t find what you’re looking for? Call us at (336) 242-3242 or stop by during office hours — we’re happy to help.
Yes! We offer fully contactless rentals. You can browse available units, sign your lease digitally, pay your first month, and receive your gate access code — all online, without ever stepping foot in the office. It takes about five minutes.
We rent month-to-month with no long-term contracts required. Move in when you need to and move out when you’re done — no penalties, no hassle.
Visit our Units & Pricing page, choose the unit size that fits your needs, and follow the steps to reserve online. If you’d rather talk it through first, give us a call at (336) 242-3242 and we’ll walk you through everything.
No. Your entire lease is handled digitally. You’ll receive the agreement by email, sign it online, and you’re good to go.
We do not require a security deposit. You pay your first month’s rent to get started — that’s it.
We offer units ranging from 5×5 (25 sq ft) all the way up to 15×30 (450 sq ft). Whether you need space for a few boxes or the contents of a full home, we have a size that fits. Visit our Size Guide page or call (336) 242-3242 to check current availability.
Drive-up units are outdoor, ground-level units with a roll-up door — you pull your vehicle right up to the unit and load or unload without carrying anything through a hallway. They’re great for furniture, equipment, vehicles, and general household items.
Climate controlled units are housed in our brick interior building and maintain a consistent temperature and humidity year-round. They’re ideal for anything sensitive to heat, cold, or moisture — including wood furniture, electronics, documents, photographs, artwork, clothing, and collectibles.
A general guide: a 5×5 holds boxes and small items, a 5×10 fits a small bedroom, a 10×10 handles 1–2 rooms of furniture, and a 10×20 can fit the contents of a 3–4 bedroom home. Visit our Size Guide page for a full breakdown, or call us and we’ll help you figure it out.
Yes. If you find you need more or less space, just give us a call and we’ll work with you to find a solution. Availability permitting, we can transfer you to a different unit.
Call us at (336) 242-3242 for current availability on oversized storage options. We’ll let you know what we have that can accommodate your situation.
No. We believe in straightforward pricing. The monthly rate you see is what you pay. There are no administrative fees, no setup fees, and no surprise charges.
You can pay online any time through our tenant portal at gostorageark.com/pay-my-bill. You can also call the office during business hours to pay by phone. We accept all major credit and debit cards.
Yes. Auto-pay is available through the tenant portal and is the easiest way to make sure your account stays current without having to think about it.
We understand things come up. If you’re going to be late, give us a call as soon as possible at (336) 242-3242. We’d rather work with you than go through a formal late process.
Gate access is available 24 hours a day, 7 days a week. Your personal gate code works around the clock, so you can access your unit whenever it’s convenient — early morning, late at night, or any time in between.
When you complete your rental online, your access code is sent to you automatically. If you rent in person or need your code resent, just call or email us and we’ll get it to you right away.
Yes. The Storage Ark features 24/7 HD video surveillance covering every unit row, driveway, and entry point on the property. The facility is fully gated, and every renter has their own individual access code — so only authorized renters can enter.
